Benefits

Improved customer satisfaction and loyalty

Reduced cost of service

Increased “up sell” revenue

Decreased service response times

Improved first-call problem resolution rates

Streamlined service processes and activities

Features

  • Contract and SLA Management
  • Call Logging and Escalation
  • Service Order
  • Service Invoicing
  • Inventory Management
  • Quotation
  • Resource Scheduling
  • Preventive Maintenance
  • Daily Call Sheet
  • Bulk Printing Due Invoices
  • Overtime Sheet
  • Pending Call Log Listing
  • Auto Contract Renewal
  • Integrated with Accounts, Inventory and HR